LiteScape and TC&C Partner to Offer Call Center Market Enhanced Call Recording Solutions
TMCNet eNews - 2006-10-25
"TC&C has designed its call recording system CARIN from the ground up with the requirements of a wide range of industries in mind, such as banking, insurance, government and specialized customer contact centers. CARIN is positioned for multi-site operation, ease of use, high performance, scalability, flexibility as well as its enterprise management and security features."
"Gabor Krivachy, president and CEO of TC&C, noted that enterprise customers and service providers in the retail, government, financial, healthcare and education verticals demand reliable and flexible methods to capture audio or video communications for legal, compliance or quality assurance reasons."
"Krivachy added that LiteScape and TC&C will work together to maximize the usability and flexibility of highly secured call recording features within the enterprise on Cisco Unified IP Phones or mobile devices."
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